Returns and Exchange Casio may allow the return of the Products subject to Casio’s discretion and prevailing policies. Items may only be returned under the following circumstances:
- Wrong item received - Damaged item received which is made known during delivery or set-up
Any damages or product defect must be made known at the point of delivery or set-up,
To return a wrong/damaged item, you will be required to bring the item with original packaging and Proof of Purchase (e.g. Invoice) to Casio Service Centre, located at Novena Square Office Tower B, Level 18. Item will be assessed by Casio to determine if the return is allowed.
Should a return be allowed, the purchase amount will be credited back to the credit card used for the purchase. Any voucher or promo code used for the purchase will not be credited back.